Privacy Policy

Last reviewed: 2025

Who This Policy Applies To

This Privacy Policy applies to all visitors and registered users of mrjames-official.co.uk. The entity responsible for deciding how and why personal data is processed in connection with this site (the data controller) is identified in the footer of the site. This policy explains what data we collect, why we collect it, and what rights you have in relation to it.

Data We May Collect

We collect data in the following broad categories:

  • Contact and registration data — name, email address, and any other information you provide voluntarily when registering, completing a form, or corresponding with us.
  • Technical and usage data — IP address, browser type and version, operating system, pages visited, time spent on pages, referring URLs, and similar log data collected automatically when you access the site.
  • Cookie and tracking data — data generated by cookies and similar technologies as described in the section below.
  • Communications data — the content of any message you send to us through a contact form or email.

We do not knowingly collect sensitive personal data (for example, data revealing health, financial account numbers, or government identity numbers) through this site's standard channels.

Why We Process Your Data

Personal data collected through this site is used for the following purposes:

  • Service delivery — to operate the site, respond to enquiries, and fulfil any services or features you have requested.
  • Security and fraud prevention — to detect and prevent abuse, unauthorised access, and other prohibited activities.
  • Legal compliance — to meet obligations imposed by applicable law, including data-retention rules and lawful requests from competent authorities.
  • Analytics and site improvement — to understand how visitors interact with the site and to improve content and navigation (where analytics tools are used, this is done in aggregated or pseudonymised form where possible).

Legal Bases for Processing

Where the UK General Data Protection Regulation (UK GDPR) applies, we rely on the following legal bases:

  • Legitimate interests — for technical operations, security monitoring, and analytics, where those interests are not overridden by your rights.
  • Contractual necessity — where processing is needed to provide a service you have specifically requested.
  • Consent — for non-essential cookies and any processing that requires your explicit agreement; consent can be withdrawn at any time.
  • Legal obligation — where processing is required by law.

Cookies and Similar Technologies

This site uses cookies — small text files stored on your device — to enable core functionality, remember preferences, and (where applicable) measure site performance. Cookies may be set by this site directly (first-party) or by third-party services integrated into the site (third-party), such as analytics providers.

You can manage cookie preferences through the consent tool displayed on your first visit or through your browser settings. Disabling certain cookies may affect the functionality of some features.

Sharing Data With Third Parties

We do not sell personal data. We may share data with:

  • Service providers acting as data processors on our behalf (for example, hosting infrastructure, email delivery, and analytics platforms), who are contractually required to process data only on our instructions and to maintain appropriate security measures.
  • Legal and regulatory authorities, where disclosure is required by law or to protect the rights and safety of users or the public.

Any third-party operator whose products are reviewed or linked to on this site operates its own, independent data-processing activities, governed by its own privacy policy.

How Long We Keep Data

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Contact enquiry records are generally held for a limited period sufficient to resolve the matter and maintain a reasonable audit trail. Technical log data is typically held for a shorter rolling period and then deleted or anonymised.

Your Rights

Under UK data-protection law you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete data.
  • Erasure — request deletion of your data in certain circumstances.
  • Restriction — ask us to limit the processing of your data in specific situations.
  • Objection — object to processing based on legitimate interests.
  • Portability — receive data you have provided to us in a structured, commonly used format, where technically feasible.

To exercise any of these rights, please contact us through the channels listed in the footer of this site. We will respond within the timeframe required by applicable law (generally one calendar month). If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

International Data Transfers

Where service providers are located outside the UK or the European Economic Area, we take steps to ensure that appropriate safeguards (such as standard contractual clauses or adequacy decisions) are in place before any transfer occurs, in accordance with UK GDPR requirements.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. The date at the top of the page indicates when the policy was last reviewed. We recommend checking this page from time to time. Where changes are material, we will take reasonable steps to bring them to your attention.

Contact for Privacy Matters

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please use the official contact channels published in the footer of this site. Please do not send sensitive documents through the general contact form unless specifically instructed to do so.